Can you deliver “the new customer experience”? #NRF15

National Retail Foundation’s (NRF) 104th Annual Convention & EXPO is wrapping up this week. This is the flagship event for the retail industry, held annually in New York City, offering unparalleled education, collegial networking and an enormous EXPO Hall full of technologies and solutions.  This year’s event was held January 11-14 and showcased several keynote themes such as how retailers can leverage fan engagement and team performance strategies and what the shift in the customer retail experience means for retailers. Read more