IBM Executive Interview, Colleen Arnold [P-TECH intern]

[To deliver an exceptional client experience], “you have to LISTEN! LISTEN! LISTEN!” – Colleen Arnold, SVP IBM Sales & Distribution January is National Mentoring Month. While there are many definitions and meanings for the word “mentor”, at the core, a mentor is a trusted advisor. This summer, I had the opportunity to mentor Leslieanne John, a star student at Pathways in Technology Early College High School, as she navigated the corporate world for the first time. As an intern, herRead more

Workforce analytics: moving from reporting to predicting

Many organizational functions such as Marketing, Supply Chain and Finance are becoming increasingly sophisticated in their use of analytics to inform decision making and are seeing clear benefits in terms of business outcomes. With the abundance of data about people in organizations, it stands to reason that the Human Resources (HR) function could similarly benefit. Using analytics to extract and apply insights about the workforce is one of the biggest opportunities for HR, but is it an opportunity that isRead more

Twenty Internet of Things trends to watch in 2015

This is part of Bill’s series of posts on the Internet of Things (IoT) topic The Internet of Things (IoT) is in a stage of adoption very similar to what we saw in 2008-10 around cloud computing and in 2011-2013 around big data analytics. Those two trends have been fully defined, and enterprises are actively deploying mission-critical enterprise applications utilizing those technologies. In 2015 we will likely see increased hype around IoT, but we will also begin to see someRead more

NRF: Retailers must bridge the digital divide

Ever wonder how Retail’s Big Show earned its name? It’s home to a record-breaking 34,000 retail professionals who have all gathered in New York City for a unique, one-stop shopping experience. Fashion, technology and new ideas are all showcased at the NRF: it is a global runway for innovations sure to win over consumers.Read more

Five key technology resolutions for 2015

When the clock rolled over to 2015, we were all faced with that annual personal dilemma: What should I resolve to achieve better or differently in the new year? Lose weight and get fitter, combat clutter and get more organized, improve my work/life balance, strengthen my relationships… the list of desired improvements goes on. But don’t forget your professional hat! What are you going to resolve this year as a technology decision maker? What resolutions are you going to commitRead more

Adding cloud to your IT outsourcing contract? Here’s where to begin

“…a journey of a thousand miles starts with a single step” —Lao Tzu   What would the ancient Chinese philosopher Lao Tzu know about helping companies that outsource IT move to the cloud?  It turns out quite a bit. Lao Tzu’s observation that every journey must begin with a single step offers sage advice for companies that have yet to incorporate cloud into their outsourcing contracts. But what should that first step be?Read more